General Terms and Conditions

These terms and conditions govern your use of the TangoBet Casino website and all services offered through the platform. By registering an account, making deposits, or participating in games, you accept these terms in full and agree to comply with all provisions. Please read this document carefully before using the site, as it establishes important rights and responsibilities.

Account Registration and Eligibility

You must be at least 18 years old to register and use TangoBet Casino services. The platform reserves the right to request proof of age at any time and will suspend accounts pending verification. Players must provide accurate and complete information during registration including legal name, date of birth, residential address, and contact details. Creating multiple accounts violates these terms and may result in closure of all associated accounts and forfeiture of funds.

Residents of countries where online gambling is prohibited cannot access TangoBet services. You are responsible for ensuring online gambling is legal in your jurisdiction before registering. The casino accepts no liability for violations of local laws or regulations. Using VPN services or other methods to disguise your location constitutes a serious breach of terms that will result in immediate account closure.

Account Security and Responsibilities

You are solely responsible for maintaining the confidentiality of your login credentials. Never share your username or password with third parties, and log out after each session especially when using shared devices. The casino is not liable for unauthorized access resulting from compromised credentials. Report suspicious activity or unauthorized access to customer support immediately.

Password changes can be initiated through the account settings page or by contacting support. Two-factor authentication adds an extra security layer when available and is strongly recommended. Keep your contact information updated to ensure you receive important account notifications and security alerts.

Deposits and Withdrawals

Minimum deposit amounts vary by payment method as specified in the cashier section, typically ranging from €10 to €20. Maximum deposits depend on the chosen payment processor and your account status. VIP players may enjoy higher limits than standard members. All deposits must originate from payment sources in your own name, and third-party payments are strictly prohibited.

Withdrawal processing times vary by method, with e-wallets typically completing within 24 hours while bank transfers require 3-5 business days. The casino reserves the right to request identity verification documents before processing first withdrawals. This standard procedure prevents fraud and money laundering while ensuring account security. Pending withdrawals can be canceled if still in processing status, returning funds to your account balance.

Bonus Terms and Wagering Requirements

All bonuses are subject to specific terms including wagering requirements, maximum bets, restricted games, and validity periods. Wagering requirements specify the amount you must wager before withdrawing bonus funds or associated winnings. Standard requirements are 35x the bonus amount, though promotions may vary. Only real money wagers count toward requirements, and different game types contribute at different rates.

Breaching bonus terms including exceeding maximum bet limits or playing restricted games results in forfeiture of the bonus and any winnings derived from it. Carefully read specific promotion terms before claiming any offer. The casino reserves the right to void bonuses and winnings if fraud or abuse is suspected. Bonuses cannot be transferred between players and remain non-withdrawable, with only winnings generated from bonus play eligible for withdrawal once requirements are met.

Prohibited Activities

The following activities are strictly prohibited and will result in account closure and potential legal action:

  • Using the platform for money laundering or other illegal activities
  • Colluding with other players or using unfair advantages
  • Exploiting software errors or game malfunctions for financial gain
  • Abusing bonuses through fraudulent means
  • Reverse engineering, decompiling, or hacking casino software
  • Using automated tools, bots, or scripts
  • Engaging in any form of cheating or manipulation

The casino employs sophisticated detection systems to identify suspicious activity. Accounts flagged for prohibited activities face immediate suspension pending investigation. Proven violations result in permanent closure with all funds forfeited.

Game Rules and Fair Play

All games operate according to established rules detailed in their respective help sections. Random number generators ensure fair and unpredictable outcomes for virtual games, while live dealer games use physical equipment operated by trained professionals. The casino conducts regular audits to verify game fairness and RTP percentages.

Game malfunctions void all pays and plays. If you experience technical issues during gameplay, contact support immediately. The casino investigates discrepancies and credits accounts when genuine errors are verified. However, normal gameplay losses cannot be disputed, and all bets are final once placed.

Responsible Gaming

TangoBet is committed to promoting responsible gambling and preventing problem gaming. The platform provides tools including deposit limits, loss limits, session time reminders, and self-exclusion options. Set limits through your account settings to maintain control over gambling activity. Limits take effect immediately and cannot be increased instantly, requiring a cooling-off period.

Self-exclusion allows you to block access to your account for periods ranging from 24 hours to permanent closure. During self-exclusion, you cannot access your account, claim bonuses, or receive promotional communications. For gambling addiction support, contact organizations like GamCare at +44 808 8020 133 or email help@gamcare.org.uk.

Intellectual Property

All content on the TangoBet website including text, graphics, logos, images, and software is protected by intellectual property rights. You may not copy, reproduce, distribute, or create derivative works from any site content without explicit written permission. Game software is licensed from third-party providers and remains their property. Unauthorized use of intellectual property may result in legal action.

Limitation of Liability

The casino provides services on an “as is” basis without warranties of any kind. While we strive for uninterrupted service, technical issues or maintenance may occasionally cause downtime. TangoBet is not liable for losses resulting from service interruptions, technical failures, or events beyond reasonable control.

Maximum liability is limited to the amount of funds in your account at the time of the incident. The casino is not responsible for indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by law.

Privacy and Data Protection

TangoBet collects, processes, and stores personal information in accordance with applicable data protection regulations. Your data is used solely for account management, payment processing, customer support, and marketing communications. We never sell personal information to third parties. Security measures including encryption protect your data from unauthorized access.

You can request access to your personal data or request deletion by contacting support. However, certain information must be retained for legal and regulatory compliance even after account closure. Marketing communications can be opted out through account settings or email unsubscribe links.

Amendments to Terms

The casino reserves the right to modify these terms at any time. Material changes will be communicated via email or site notifications. Continued use of the platform after amendments constitutes acceptance of updated terms. Check this page periodically to stay informed about current terms and conditions.

Dispute Resolution

Disputes should first be directed to customer support for resolution attempts. If mutual agreement cannot be reached, disputes may be escalated to an independent alternative dispute resolution service. The specific service depends on your jurisdiction and applicable regulations. Legal action should be considered a last resort after exhausting other resolution methods.

Contact Information

For questions about these terms or any other matters, contact TangoBet support via:

These terms and conditions were last updated in January 2025 and govern all use of TangoBet Casino services.